Learn about the customer service courses available within the Communication Strategies content area. Click the links below to view the course overview pdf file.
- Beyond Customer Service
- Creating Customer Service Champions
- Customer Service – Communication
- Customer Service – Service Recovery
- Customer Service – Team of Choice
- Customer Service – The Next Level
- Customer Service – The Organization
- Customer Service 101
- Customer Service Excellence
- Customer Service Over the Phone
- Customer Service for the Public Employee
- Introduction to Customer Service
- Superstar Customer Service
- The Fish Philosophy
- What Customers Really Want