Language: English

Short Description: Whether adopting new technology or adapting to a drastic shift in an organization’s core focus, managers play a fundamental role in effecting changes. Based on D. Quinn Mills’ book, Leadership: How to Lead, How to Live, a text used at Harvard Business School, this course addresses the key issues managers face in a dynamic environment. By understanding the steps in effecting change and how to overcome resistance, a manager can successfully lead change at various levels of an organization.

Instructor Description: This course has a “Mentor Expert” helpdesk feature. Learners have the ability to submit questions directly to an expert in the field you are studying.

Certification: Intuit